SecureLogix Privacy Policy

Introduction

SecureLogix is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information in accordance with the UK Data Protection Act 2018, the EU General Data Protection Regulation (GDPR), and other applicable privacy laws.

Information We Collect

We may collect and process the following categories of personal data:

  • Contact Information: Name, email address, phone number, company details.
  • Account Data: Login credentials, preferences, and usage history.
  • Transactional Data: Records of services purchased, billing information.
  • Technical Data: IP address, browser type, device identifiers, cookies.
  • Communications: Emails, support requests, and feedback you provide.

How We Use Your Information

Your personal data is used for the following purposes:

  • To provide and manage our services.
  • To communicate with you regarding updates, support, and marketing (where consent is given).
  • To comply with legal and regulatory obligations.
  • To improve our products, services, and website experience.
  • To detect, prevent, and address security or technical issues.

Legal Basis for Processing

We process personal data under the following lawful bases:

  • Consent: When you opt-in to receive communications or marketing.
  • Contract: When processing is necessary to deliver services you have requested.
  • Legal Obligation: To comply with applicable laws and regulations.
  • Legitimate Interests: For business operations, service improvement, and fraud prevention.

Data Sharing & Transfers

We do not sell your personal data. We may share information with:

  • Trusted service providers who support our operations (e.g., hosting, payment processing).
  • Regulatory authorities where required by law.
  • Partners, only where necessary and with appropriate safeguards.

If data is transferred outside the UK/EU, we ensure adequate safeguards such as Standard Contractual Clauses (SCCs).

Data Retention

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, and resolve disputes. After this period, data is securely deleted or anonymised.

Your Rights

Under GDPR and UK law, you have the following rights:

  • Right to access your personal data.
  • Right to rectification of inaccurate data.
  • Right to erasure (“right to be forgotten”).
  • Right to restrict processing.
  • Right to data portability.
  • Right to object to processing, including direct marketing.
  • Right to withdraw consent at any time.

To exercise these rights, please contact us using the details below.

Cookies & Tracking

We use cookies and similar technologies to enhance user experience, analyse traffic, and personalise content. You can manage cookie preferences through your browser settings.

Security Measures

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, or destruction. These include encryption, access controls, and regular security audits.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact:

SecureLogix Privacy Office
Email: privacy@securelogix.com
Address: SecureLogix Ltd, London, United Kingdom

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on our website.